Política de envío
Shipping Policy
Thank you for shopping with us. We aim to provide a smooth and transparent delivery experience for all our customers.
Processing Times
All orders are processed within 1–3 business days after payment confirmation. Once your order has been dispatched, you will receive a confirmation email containing your tracking information.
Please note that orders are not processed, shipped, or delivered on weekends or public holidays.
Delivery Times
Estimated delivery times vary depending on your location:
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United Kingdom: 5–10 business days
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Europe: 7–15 business days
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United States & Canada: 10–20 business days
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Rest of the world: 10–25 business days
These timeframes are approximate and may vary slightly due to factors beyond our control, such as customs procedures, local postal delays, or high-demand periods.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. Tracking information may take a few days to update after dispatch.
If you experience any issues with tracking your order, please contact us at contact@montripshop.com.
Shipping Fees
Shipping costs are calculated at checkout based on your delivery location and order value. In some cases, we may offer free shipping promotions or discounts, which will be clearly stated at checkout.
Incorrect Address or Delivery Issues
Please ensure that your delivery address is entered correctly during checkout. We cannot be held responsible for failed deliveries caused by incorrect or incomplete addresses.
If a parcel is returned to us due to an incorrect address, additional shipping fees may apply for resending.
Lost or Delayed Orders
If your order has not arrived within 30 business days after dispatch, please contact us. We will investigate and assist you in locating your parcel or arranging a replacement where applicable.
Customs and Import Duties
Customers are responsible for any customs duties, import taxes, or additional charges that may apply in their country. These fees are not included in the product or shipping prices and vary depending on local regulations.
If you have any questions about your order or shipping, feel free to reach out to us at contact@montripshop.com.
